Born Primitive Tactical Returns FAQUpdated 7 days ago

This FAQ is for Tactical Department Orders only:

• LEO / Local Government / State & Federal Enforcement

• Military Unit / TAA / Berry Orders

• Tactical Industry Bulk Ordering

Submitting a Return or Exchange

• Have your order info?
  Email your request and order information to [email protected].

• No order info?
  Contact your Tactical Sales Representative directly. Our standard Customer Service team cannot access Tactical orders.

⚠️Email is currently the only way to reach the BPT Returns Team.

Support Hours

• Monday – Friday: 8:00 AM – 3:30 PM EST

• Closed: Weekends & most federal holidays

Messages are answered in the order received.

We appreciate your patience! All Tactical returns and exchanges will be processed as quickly as possible once the team receives your email.