Why was my refund amount different from what I paid?Updated a month ago
When processing a return and refund, refunds are applied based on the product eligibility and original payment method:
- Any gift card or reward points are refunded back to your gift card balance first.
- Exchange Only items are refunded to store credit.
- The remainder is refunded to your credit card after processing fees, but some taxes and shipping charges may be non-refundable based on our policy.
If you feel there was an error with your refund amount, please provide your order details for further investigation.