All articles

Orders & Payments

Changes & Cancellations

Can I change or add items to my order once it's placed?Unfortunately, we are not able to add or change items to orders once they have been placed. If your order has not shipped, we recommend you contact our Customer Service team as soon as possible f

What forms of payments do you accept?

PayPal:. You can use your PayPal account for secure payments during checkout. After clicking "Pay with PayPal", you will be redirected to PayPal to complete your purchase securely. Born Primitive Gift Cards:. We gladly accept Born Primitive Gift Card

What is OrderProtect?

At checkout, you’ll be asked whether or not you’d like to protect your order with OrderProtect. This optional insurance covers your order in the event it’s stolen, lost in transit, damaged, or delivered incorrectly by the postal system. We recommend