Born Primitive Tactical Returns FAQUpdated 17 days ago
Who This Applies To
This FAQ is for Tactical Department Orders placed directly through Born Primitive Tactical, including:
- LEO / Local Government / State & Federal Enforcement
- Military Units / TAA / Berry Orders
- Tactical Industry Bulk Orders
Ordering & Fulfillment
We have transitioned to an authorized dealer/vendor network for all ordering and fulfillment.
- If your unit or department already works with a vendor/dealer, please place orders through them
- Not sure if your vendor is authorized? Reach out and we can verify
- Don’t have a vendor? Email [email protected] and we’ll recommend one
Returns & Exchanges
Orders placed through a vendor/dealer:
Please contact your vendor/dealer directly for all warranty, return, or exchange requests.
We’re unable to process these orders on our end.
Orders placed directly with Born Primitive Tactical:
- Have your order info?
Email [email protected] with your request and order details - Don’t have your order info?
Email [email protected] and we’ll help locate it
⚠️ Email is currently the only way to reach the Tactical Returns Team.
Additional Info
- Messages are answered in the order received
We appreciate your patience and support!