Chat with our Customer Service team during business hours for assistance with orders, returns, sizing, and more. If we're offline, leave us a message and we'll respond within 48 business hours (Monday–Friday).

Our Customer Service Associates are standing by to assist you via email. Please allow 24-48 hours for us to reach back out. We are excited to help!

Need help? Give us a call during business hours. If we're unavailable, please leave a voicemail with your name, order number, and callback number. A member of our team will respond within 48 hours (Monday–Friday).

bornprimitive

Due to high order volume, please allow between 3-5 business days for your order to be fulfilled. Please keep in mind that orders placed on a weekend or holiday will ship next business day.

Once your order has shipped, you will receive a tracking number via email. You can always check your order status through your account on our website.

Shipping times vary based on your location. We offer expedited shipping, along with free shipping for orders totaling over $150, excluding discounts, taxes, and shipping.



Get more information

Products & Fit

Returns & Exchanges

Order Help

Government Purchasing

Payments & Promotions

Get support