Our Customer Service Associates are also available via chat during our business hours. Drop us a line, we are ready to help!

Our Customer Service Associates are standing by to assist you via email. Please allow 24-48 hours for us to reach back out. We are excited to help!

We are also available by phone during regular business hours (8:00AM - 4:00PM, M-F). If we miss you, please feel free to leave a voicemail and we will get back with you shortly!

bornprimitive

Please refer to our size chart by clicking&#xA0;<a href="https://bornprimitive.com/pages/sizing-chart" id="isPasted" style="font-family: Arial, Helvetica, sans-serif; font-size: 14px; text-decoration: underline;" title="sizing chart">here</a>. Inseams can be found on the feature/description drop down on the product page as well. If you have additional questions please feel free to contact our customer service team at&#xA0;<a href="mailto:contact@bornprimitive.com" style=" text-decoration: underline;">contact@bornprimitive.com.</a>

Please refer to our size chart by clicking here. Inseams can be found on the feature/description drop down on the product page as well. If you have additional questions please feel free to contact our customer service team at contact@bornprimitive.co

How do I know what size to purchase?

Sizing & Products

How do I make a return or exchange?

How long do I have to make a return/exchange?

Refunds processed on orders with gift cards?

How long will it take to get my refund?

I'm local, can I make in store Returns/ Exchanges?

Do you provide return labels for International, FPO/APO and Hawaii/Alaska Addresses?

Can I return a product that I purchased at an Event?

Mystery Bundle/Items

Can I return or exchange my free gift with purchase?

How do I use a discount code in my return/exchange?

Returns & Exchanges

Can I expedite my order?

Do you ship internationally?

When will my order ship?

How do I track my order?

How do I change my shipping address once my order has been placed?

I'm local, can I pick up my order?

Do you ship to P.O Boxes or Military APO/FPO addresses?

Will I have to pay taxes/duties for international order?

What if my package got lost stolen or damaged?

Free Shipping on Orders over $150

Shipping

Do you offer military, first responder, or hospital staff discount?

Can I edit or change my order?

What forms of payments do you accept?

How do I check the status of my order?

Can I cancel my order once its been placed?

What if the item I want is Out of Stock?

Can I use my discount code during a sale? Also, can I use more than 1 coupon code at a time?

How do I know what size to purchase?Updated 6 months ago