Returns & Exchanges

How do I make a return or exchange?

We want you to love every item you order! If something doesn’t work out, we’re happy to help with a return or exchange within 30 days of delivery, provided the item meets our return requirements. The online return process below applies to U.S. orders

Where is my return label?

If you’ve just submitted a return through our portal, your return label has been emailed to you and can also be accessed on your Return Status Page (link included in the email in the button "View My Return"). If you can’t find your label, please reac

What is the “Shop Now” Bonus and how does it work?

New item exchanges only (e.g., exchanging shorts for a tank top). The discount you received on your original order will automatically carry over to the new item(s) you choose during the exchange process. Size-for-size exchanges (e.g., exchanging a Me

How do I return an item if I'm an international, FPO, or APO customer?

Our return and exchange policy is 30 days from date of delivery for all merchandise not marked “final sale”. At this time, we do not provide return shipping labels for international, FPO, or APO addresses. If you purchased through our United States w

Gift Return Policy

All items purchased as gifts can be returned or exchanged within 30 days from the date the package is delivered, according to tracking information. Exchange only items can be returned for store credit or exchanged and Final Sale items cannot be retur

Why was my refund amount different from what I paid?

When processing a return, refunds are applied based on the item’s eligibility and the original payment method:. Once your returned item(s) are received and approved by our returns team, you’ll receive an email with a digital store credit code. Please

Exchange-Only and Final Sale Items

Can I return a product that I purchased at an Event?

We hope you had a great time at the event!. We’re sorry to hear that the product you purchased isn’t meeting your expectations. Please note that all items purchased at events are considered final sale and are not eligible for returns or exchanges.