Carrier AlertsUpdated 8 days ago
At Born Primitive, we partner with reliable carriers to ship your orders worldwide. Occasionally, carriers may issue alerts that can affect international shipments. These alerts can lead to delays or temporary changes in service.
What Are Carrier Alerts?
Carrier alerts are notifications issued by shipping companies indicating potential service disruptions. Causes can include:
Extreme weather events
High package volumes during peak seasons
Customs clearance delays
Transportation or logistical interruptions
How Carrier Alerts Affect Your Order:
International shipments may experience extended transit times.
Tracking updates may be delayed or temporarily unavailable.
Delivery schedules can be impacted by customs or local regulations.
Important Notes:
We can only see the same shipping updates that the carrier provides.
Once a package leaves our warehouse, we cannot alter the package, shipping address, or route.
Customers are welcome to contact the carrier directly using their tracking number to explore options or get the latest updates.
Carrier Resources & Links:
What You Can Do:
Track your shipment using the carrier’s tracking number provided in your order confirmation.
Sign up for notifications from USPS, UPS, or DHL to receive real-time updates on your shipment.
Contact our Customer Service team if your shipment is significantly delayed or you need additional guidance.
Orders may be impacted by carrier alerts that cause delays or affect delivery times. While Born Primitive cannot control these alerts, tracking your shipment and staying informed via carrier updates will help you monitor your order’s progress.