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Our Customer Service Associates are standing by to assist you via email. Please allow 24-48 hours for us to reach back out. We are excited to help!

You can reach us by phone Mon-Fri 8:00AM–3:30PM EST. We’re closed weekends and holidays. If we miss you, please leave a voicemail with your order number and contact info—we’ll get back to you shortly!

bornprimitive

Free shipping is available on orders with product totals of $150.00 or more for US address orders (excludes territories) only. This excludes shipping fees, taxes, and is after discount codes are applied.

Free shipping is available on orders with product totals of $150.00 or more for US address orders (excludes territories) only. This excludes shipping fees, taxes, and is after discount codes are applied.

Free Shipping on Orders over $150

Shipping

Sale Price Adjustments

Sale Returns

Sale Policy

Made in USA Tactical Uniforms

Product Fit

Restocks

Seamless Options

How wide are the shoes?

Pant and Shorts Lengths and Inseams Guide

Are your leggings squat-proof?

How should I care for my gear?

Are your fabrics PFAS-free?

Savage 1 Shoe Heel Drop

Sizing & Products

How do I make a return or exchange?

Can I return a product that I purchased at an Event?

Exchange-Only and Final Sale Items

How do I return an item if I'm an international, FPO, or APO customer?

What is the “Shop Now” Bonus and how does it work?

What is the manufacturer defect warranty on your products?

Warranty

Returns & Exchanges

When will my order ship?

How do I track my order?

How do I change my shipping address ?

Will I have to pay taxes/duties for international order?

What if my package got lost stolen or damaged?

Where can I find the size chart?

Do you offer Buy Online, Pick Up In Store (BOPIS)?

Military and Government Purchases

Law Enforcement, State Agency, Intelligence, and Federal Enforcement Agencies

Multicam TAA/Berry Compliant

How to Set Up a Tax-Exempt Business Account

Do I Qualify for the Born Primitive Pro Industry Program?

ProDeal Industry Discounts

How do I edit my account information?

Earn. Sweat. Repeat.

How to Redeem Your Points for a Gift Card

Rewards

Account

Changes & Cancellations

What forms of payments do you accept?

What is OrderProtect?

Orders & Payments

What to Do If Your Package Is Missing

How to Report Damaged or Incorrect Items

Order Concerns

Discount Codes

Sponsorships/Donations

Do You Offer Discounts for Military, First Responders, or Medical Staff?

Discounts

Custom Apparel Inquiries

Custom Apparel

Ready to bring Born Primitive to your website, gym, or retail location?

Wholesale Program – Frequently Asked Questions

Wholesale

Email Gift Cards

Returns for Store Credit & Using Email Gift Cards

Gift Vouchers

Gift Cards

I'm local, can I return, exchange, or pick up my order?

Free Shipping on Orders over $150Updated a day ago