We’re committed to getting your order to you as quickly and efficiently as possible. Below, you’ll find detailed information about our shipping options, carriers, fulfillment times, and international policies. Our team works hard to pack and ship you
Once your order has shipped, you'll receive a tracking number via email. Additionally, for any orders processed through META, order notifications will be sent directly to your ordering center within the app you used to place the order. You can always
If you need to change your shipping address, we recommend contacting our customer service team as soon as possible. Please note that once your order has shipped, we are unable to update the address. To submit a change of address request, use the Trac
All international orders may be subject to import duties and taxes. As much as we love all of our customers, we cannot control or take responsibility for any duties or taxes that may be applied to your package. Please be aware that you will be respon
If you have a missing, lost, stolen, or damaged package, please contact the shipping carrier first to attempt to resolve the issue. If you're unable to resolve it with the carrier, or if your item is damaged, please reach out to our customer service
Free shipping is available on orders with product totals of $150.00 or more for US address orders (excludes territories) only. This excludes shipping fees, taxes, and is after discount codes are applied.
You can find our size chart in two easy spots:. On each product page, next to the size options – just click the “Size Chart” link. At the bottom of our website under the “Support” tab.
No—we currently do not offer Buy Online, Pick Up In Store (BOPIS) or drop-offs at any of our facilities. All online orders must be returned or exchanged using our Return and Exchange Portal. We’re excited to announce our first flagship location, Born