We’re committed to getting your order to you as quickly and efficiently as possible. Below, you’ll find detailed information about our shipping options, carriers, fulfillment times, and international policies. Our team works hard to pack and ship you
When you select a UPS Access Point for delivery, your package will be sent to the pickup location of your choice. Here’s what to know:. The “Ship To” name on the label will display the name of the pickup location, not your name. However, your name wi
Once your order has shipped, you'll receive a tracking number via email. Additionally, for any orders processed through META, order notifications will be sent directly to your ordering center within the app you used to place the order. You can always
If you need to change your shipping address, we recommend contacting our customer service team as soon as possible. Please note that once your order has shipped, we are unable to update the address. To submit a change of address request, use the Trac
At this time, we do not have the capability for local order pickup, and we are unable to offer facility tours. We’re actively working on some exciting things for the future, but for now, all orders must be placed online and shipped directly to your a
All international orders may be subject to import duties and taxes. As much as we love all of our customers, we cannot control or take responsibility for any duties or taxes that may be applied to your package. Please be aware that you will be respon
If you have a missing, lost, stolen, or damaged package, please contact the shipping carrier first to attempt to resolve the issue. If you're unable to resolve it with the carrier, or if your item is damaged, please reach out to our customer service
Free shipping is available on orders with product totals of $150.00 or more for US orders only. This excludes shipping fees, taxes, and is after discount codes are applied.