Gift VouchersUpdated 8 hours ago

Q: What is a gift voucher?
Gift vouchers are special promo codes often issued through collaborations, events, or giveaways. These codes carry a set value and can be used toward future purchases as a one-time discount.

Q: How do I use my gift voucher?
Enter your gift voucher code at checkout in the discount/promo code field. If valid, the value will apply automatically to your subtotal.

Q: Can I combine my gift voucher with other discounts or sale items?
No—gift vouchers cannot be combined with other promotional codes, discounts, or sale items. Only one discount or offer can be applied per order.

Q: Can I use a gift voucher to pay for shipping or taxes?
Gift vouchers apply to the product subtotal. If your voucher doesn’t cover the full amount (including tax or shipping), the remaining balance must be paid with another form of payment.

Q: Do gift vouchers expire?
Yes, gift vouchers come with an expiration date, which is typically provided at the time of issue. Please note that expired gift vouchers cannot be regenerated or reissued, so we encourage you to use them before they expire.

Q: What happens if I return an item purchased with a gift voucher?
Since gift vouchers function like discount codes, your return will be credited based on the amount actually paid (after the voucher was applied).

We offer free exchanges and free returns to store credit. However, if you choose to return to your original form of payment, a $12 processing fee will apply on eligible items. Refunds will not be returned to the original voucher or reissued in voucher form.

If you have any questions at any stage, don’t hesitate to reach out to us at [email protected]. We’re here to help!