PromotionsUpdated 18 days ago
Discount Codes, Sale Adjustments & Military Discount FAQs
Can I use a promo or discount code during a site-wide sale or on sale items?
Discount codes cannot be used during site-wide sales or on items that are already marked down—including clearance items or markdowns that fall outside of formal sales events. During these times, we offer the best pricing possible, so additional discounts cannot be combined with sale prices.
Can I use more than one promo code on my order?
Only one promo code can be used per order. If you have multiple codes, choose the one that gives you the best discount, as they cannot be stacked.
How do I apply a promo or discount code?
Go to the checkout page.
Enter your code in the ‘Discount Code’ field under your cart total.
Click ‘Apply’ to see your updated total.
Review the discount before finalizing your order.
⚠️ Please note: Codes must be applied before completing your purchase—we are unable to apply them after the order is submitted.
Having Trouble With a Discount Code?
Try these tips:
Are you logged into your Born Primitive account?
Some codes are linked to your email address, so make sure you’re logged into the correct account.Is your code still valid?
Check the source—some codes have expiration dates.Do you have sale items in your cart?
Discount codes don’t apply to already discounted items.Are you entering it correctly?
Codes can be case-sensitive. Watch for easily confused characters like "O" vs. "0."
Still not working? Reach out to our Customer Experience team—we're happy to help!
Refunds & Discount Code Usage
Only one discount code can be used per order.
Discount codes cannot be applied after an order has been placed.
Make sure your discount reflects in your cart before checkout—as soon as payment is processed, pricing is locked in.
Sale Price Adjustments
If you placed your order within 24 hours before a site-wide sale began, you may be eligible for a store credit price adjustment:
Your order must not have used a discount code.
We'll issue credit for the difference between what you paid and the current sale price.
Do You Offer Discounts for Military, First Responders, or Medical Staff?
Yes! We proudly offer a 15% discount through GovX-ID to:
Active duty & veteran military
Law enforcement
Firefighters
First responders
Select hospital & medical staff
How to Register:
At checkout, click the GovX-ID link under your cart.
Log in or create your GovX-ID account.
Once verified, you’ll receive a one-time-use discount code to apply at checkout.
You can generate a new code each time you shop.
Important Notes:
This discount cannot be combined with other sales, promos, or discount codes.
Be sure to apply your code before completing checkout—we can’t apply it after the fact.
Primitive Perks: Earn. Sweat. Repeat.
JOIN
Earn 500 points just for signing up—and another 500 points on your birthday!
EARN
Like, share, shop, and review to rack up points and unlock exclusive BP perks.
Want more? Log into your account and check out the Rewards tab for one-time bonus opportunities—like following us on social media, entering your birthday, or signing up for our mailing list.
REDEEM
Use your points to redeem gift cards, or earn even more by referring friends!
Please note:
Points cannot be added retroactively for purchases made before joining.
Points are only earned when you're logged into your account and for reviews submitted through the provided link.
Rewards points typically post 2–3 weeks after your order to allow for delivery and potential returns or exchanges.
For full details, check out the FAQ section at the bottom of the Rewards page!
Still have questions? Reach out to us here or send us a message—we’re happy to help.