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Sale ReturnsUpdated 25 days ago

Returns & Exchanges on Sale Items and Event Purchases

  • Sale Items: Products marked as sale items are either exchange only or final sale. This information will be clearly noted prior to checkout, including:

    • On the product page when the final sale color/variant is selected
    • Directly under the item in your cart
    • During checkout before payment is completed
    • In your order confirmation email
    • In any promotional emails or texts regarding the sale
  •  Exchange only items can be exchanged for size, alternate items, or returned for store credit. 

  • Final sale items cannot be returned or exchanged.

  • Mystery Bundles & Free Promotional Items: All mystery bundles and free promotional items are final sale and cannot be returned or exchanged for size, color, or style.

  • Event Purchases: Items purchased at events are final sale and are not eligible for returns or exchanges.

If you have any questions about a specific purchase, please reach out to our customer service team for assistance.

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