Sale ReturnsUpdated 25 days ago
Returns & Exchanges on Sale Items and Event Purchases
Sale Items: Products marked as sale items are either exchange only or final sale. This information will be clearly noted prior to checkout, including:
- On the product page when the final sale color/variant is selected
- Directly under the item in your cart
- During checkout before payment is completed
- In your order confirmation email
- In any promotional emails or texts regarding the sale
Exchange only items can be exchanged for size, alternate items, or returned for store credit.
Final sale items cannot be returned or exchanged.
Mystery Bundles & Free Promotional Items: All mystery bundles and free promotional items are final sale and cannot be returned or exchanged for size, color, or style.
Event Purchases: Items purchased at events are final sale and are not eligible for returns or exchanges.
If you have any questions about a specific purchase, please reach out to our customer service team for assistance.