What should I do if I haven’t received my order or have concerns?Updated 3 months ago

If you believe there’s an issue with your order or delivery, please contact our customer service team as quickly as possible. We’re committed to resolving any concerns you have and look forward to solving the concern. 

*Please note: Once a chargeback is initiated, we’re unable to take further action on the order or issue a refund as the matter is handled through your bank. For the quickest resolution, reach out to us before filing a chargeback.