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Order Concerns

What to Do If Your Package Is Missing

If your tracking shows that your order has been delivered but you haven’t received the package, please follow the steps below:. Sometimes, packages are marked as delivered before they actually arrive. This can be due to miscommunication or delays wit

How to Report Damaged or Incorrect Items

We’re sorry to hear that! If you believe an item is missing from your order, please follow these steps:. Check Your Shipment Confirmation EmailReview your shipping confirmation to see which items were included in your package. Some orders may ship in