What is the manufacturer defect warranty on your products?Updated a month ago
Manufacturer Defect Warranty
We stand behind the quality of our gear! Our warranty covers defects in materials or workmanship present at the time of delivery.
Coverage
Clothing & Gear: 6 months from delivery date
Shoes: 12 months from delivery date
What’s Not Covered
The warranty does not cover normal wear and tear or items such as, but not limited to:
Accidental damage or improper care
Animal damage (bites or scratches)
Alterations
Snags, scuffs, holes, cuts, fraying, burns, pilling, or similar damage
How to Submit a Claim
Email [email protected]
Include your order number
Attach photos of the issue
Please note: We do need to verify your purchase before assisting with any warranty claims.
Our team will review your request and guide you through the next steps.
Purchased from a Third-Party Retailer?
Please reach out to the retailer directly—they handle warranty and replacement requests for their purchases.